Or tap your device
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Phone
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Tablet or iPad
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Computer
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Printer
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TV and streaming
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Bluetooth and hearing aids
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Internet and Wi-Fi
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Accounts and passwords
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Scams
Common problems
This week's scam alert
Your phone says it's your bank, the police or your grandson. It can be faked.
Scammers can make a call or text show a real number or name you trust. This is called spoofing. Here's what the FCC, FTC and FBI say to do.
Get Buster's weekly scam alert
One short email a week. The newest scam, what it looks like, and the one thing to do. Easy to forward to the people you love.
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Give Mom or Dad a Tech Grandkid membership
For when you can't be there to help. A membership will include an "Is this a scam?" check for texts and emails, faster answers from Buster, and a printable monthly tech checkup.
It isn't ready yet. Join the waitlist and we'll email you once when it opens.
Good to know
Do I need to make an account?
No. Just type or say what's wrong. There's nothing to sign up for and nothing to download.
Will Buster ever call me?
No. Buster will never call you, ask for your password or ask you to install an app that lets someone control your phone. If someone says they're from The Tech Grandkid and does any of that, hang up. It's a scam.
Where do the steps come from?
Every fix is checked against the maker's own help page, like Apple, Google, Microsoft, Samsung, Roku or Zoom. Every scam alert comes from the FTC or FBI. We link to the source on each page so you can check it.
Do you save what I type or say?
No. Buster matches your words to a fix right on your own phone or computer. We don't store it. Read our privacy promises.
Can I send a fix to my mom or dad?
Yes. Every fix has buttons to text it, email it or print it on one page.