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The Tech Grandkid · thetechgrandkid.com/guides/medicare-login/

Can't sign in to your Medicare.gov account? Start here.

For: Any phone, tablet or computer

Last checked October 14, 2026 against official help from Medicare.gov and Login.gov. Written for Medicare.gov sign-in, October 2026.

Signing in to Medicare.gov changed. Here's how it works now and who can help when you're stuck.

This page is for you if

  • Your old Medicare username and password stopped working
  • Medicare.gov sends you to ID.me, CLEAR or Login.gov
  • You can't remember how you signed in last time

Why this happens

Medicare.gov now uses ID.me, CLEAR or Login.gov to check who you are. Once you connect your Medicare account to one of them, your old Medicare username and password no longer work. You sign in through that service instead.

Do these steps

  1. Go to Medicare.gov yourself

    Type medicare.gov into your browser. Don't use a link from a text or an email you weren't expecting.

  2. Sign in with the service you picked

    Choose the same service you used before: ID.me, CLEAR or Login.gov. Sign in with that service's email and password.

  3. Stuck at the sign-in step

    If the problem is signing in to ID.me, CLEAR or Login.gov, contact that service. Medicare's log-in help page links to each one.

  4. Stuck with your Medicare account

    For questions about your coverage or your Medicare account, call 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048. Medicare also has live chat on its website.

Got a letter about your Medicare account you didn't ask for?

  • Medicare says to call 1-800-MEDICARE (1-800-633-4227) right away. TTY: 1-877-486-2048.

Good to know

  • Medicare says to use your own email address when you sign up, not one you share with a spouse or anyone else.
  • To set up a new account you'll need your Medicare Number. To check who you are online, you'll be asked for a photo ID, your Social Security Number and a photo or video of yourself.
  • If you don't have a smartphone or computer, call 1-800-MEDICARE for help.

Check it with the source

We wrote these steps from these official pages. If your screen looks different, the official page is always right.

Still stuck?

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