Your Windows computer won't connect to Wi-Fi. Try these steps.

For: Windows computer

Last checked October 14, 2026 against official help from Microsoft. Written for Windows 11.

Most Wi-Fi trouble on a PC is fixed by a setting or a restart of the internet box. Try these in order.

This page is for you if

  • Web pages won't load
  • It says No internet
  • Your Wi-Fi doesn't say Connected

Do these steps

  1. Step 1: Check Wi-Fi is on

    Click the network, sound and battery icons next to the clock, at the bottom right of the screen. Make sure Wi-Fi is on and your network says Connected.

  2. Step 2: Check Airplane mode

    Click Start, Settings, Network & internet. Make sure Airplane mode is off.

  3. Step 3: Forget and rejoin the network

    In Network & internet, click Wi-Fi, then Manage known networks. Click your network and choose Forget. Then connect again and type the Wi-Fi password.

  4. Step 4: Restart the modem and router

    Unplug both. Wait at least 30 seconds. Plug in the modem and wait until its lights stop blinking. Then plug in the router and wait a few minutes.

  5. Step 5: Check another device

    Try the internet on a phone or tablet. If nothing works, call your internet company.

  6. Step 6: Restart the computer

    Click Start, the Power button, then Restart.

Good to know

  • Have your Wi-Fi password ready before you forget the network. It's often on a sticker on the router.
  • Windows also has a network troubleshooter in the Get Help app.

Check it with the source

We wrote these steps from these official pages. If your screen looks different, the official page is always right.

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